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About 333

A single voice access point for all Government Information & Grievance Redressal.

How 333 works

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333 Background

📍 Before 333

Before 333, rural citizens struggled to report child marriage, violence, or land issues. Public services were slow, complicated, and hard to access without education or internet.

🚀 Launch of 333 in 2018

In 2018, the Government of Bangladesh launched 333 with private partners. This 24/7 helpline allowed people to report problems and get information easily by phone.

📞 Impact from 2018 to Present

Since launch, 333 has helped stop early marriages, cybercrime, and abuse. It made services faster, reduced corruption, and empowered rural communities.

🌟 Future Goals: 2030

By 2030, 333 supports achieving the SDGs and it contributes to building a Smart Bangladesh with easy, equal digital access for all.

333 Success stories

Dial 333 at anytime

Citizens across Bangladesh can dial 333 at any time to report early marriage, violence, cyber issues, or to get information about government services. This 24/7 helpline is quick, easy, and accessible even without internet—making it a powerful tool for ensuring safety, justice, and support, especially in rural areas.

Key Impacts

97%

  Customer Satisfication Score

580

  Service Accessible

4,500,000

Total calls in per year

87%

First Call Resolution

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Statistical Overview