Dashboard

Offer
Answer
Drop %
Forward
AHT
ATT
AQT
SLA %
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90% user
satisfaction
Ministry
Services
Info
Covid-19
PANDEMIC SUPPORT THROUGH 333

VOLUNTEER POOL

Last Week
4500
Total
19500

VOLUNTEER POOL

Last Week
4500
Total
19500

VOLUNTEER POOL

Last Week
4500
Total
19500

VOLUNTEER POOL

Last Week
4500
Total
19500
Daily IVR Call
Services Services Type Daily Weekly Monthly Total
333-0 Govt Info 22567 157969 6770107 22567145
333-1 Tele Health 22567 157969 6770107 22567145
333-2 Gov. Land Service 22567 157969 6770107 22567145
333-3 Emergency Food 22567 157969 6770107 22567145
333-5 Online Food & Medicine 22567 157969 6770107 22567145
333-8 Cyber Security 22567 157969 6770107 22567145
333-9 Women Violence 22567 157969 6770107 22567145
IVR Call Summery Table
IVR Call Distribution by Service

(CQC)


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